B2B & B2C Online Shops
Do you sell online to businesses or individuals?
Digitize the sales process!
Digitize the sales process!
What personalized FEATURES do we implement to digitize and automate your processes?
SPECIFIC PRODUCT CATALOG ADAPTED TO THE INDUSTRY
We provide you with an intuitive administration module, adapted to your industry, which allows easy documentation of the product portfolio. Products can be populated automatically (feeds from suppliers, import from erp) or manually. The customer has quick access to search and identify the desired products. The criteria for filtering, sorting and ordering products in the category pages fully adapt to the marketing policy.
PRICE POLICY CUSTOMIZED BY CUSTOMER CATEGORIES
The personalized business relationship with your partners becomes completely digitized through the flexibility of the pricing policy. You can allocate discount levels per customer, customer groups, product categories or individual product codes. The pricing policy can be taken directly from the ERP, if it is managed there. Customers can view their credit limits and order accordingly.
STOCK AVAILABILITY ON LOCATIONS, AUTOMATED STATUS
Stock availability and delivery times are automated, based on pre-set quantities and rules. The products can be pre-ordered, in stock, in supplier stock, unavailable with the possibility of warning upon return. Availability can be granular by location and customer type.
Innovative search and instant loading speed when filtering products
We use the latest technology to allow customers to quickly search and identify the products they want, either by direct search or by filtering products in category pages. Results are returned in milliseconds!
INSTANT CHARGE
RESULTS IN MILLISECONDS
FAST FILTERING
Loading speed decisively influences the conversion rate of an online store.
DIRECT ORDERS, ON BEHALF OF CUSTOMER OR COLLABORATIVE
The ordering process is adapted to the specific way in which customers are used to ordering. The order can be placed directly by the customer or with the help of the sales consultant, by phone, online or in the store. Collaborative ordering enables the digitization of the total communication between customer and agent.
BIDDING OPTION FOR SALES AGENTS
Sales agents have all the information just one click away. The offer is created in 60 seconds! It is sent via email directly from the application. You will increase the productivity of your sales agents, customers will be more satisfied thanks to the quick response, and sales will grow! No more time is wasted on entering product details, searching for images, or calculating prices
INNOVATIVE LANDING PAGES AND PROMOTIONS, CROSS & UP SALE
The landing page configurator allows the grouping of products that are of interest to a certain type of buyer. Thematic promotional campaigns are easy to set up, allowing a quick release. The mechanisms of "cross sale" and "up sale" can be set based on rules configured in the administration module.
we integrate the platform with any ERP for process automation
Products
Inventories
Prices
Orders
Invoices
Other documents
Procesul de integrare cu un sistem ERP parcurge o serie de etape specifice: analiza de business, evaluarea manierelor tehnice de integrare, stabilirea arhitecturii de integrare, implementare, instruire, testare, validare, lansare, monitorizare și optimizare. Mai multe informații se pot accesa AICI
VARIOUS PROCESSORS AND PAYMENT METHODS
We ensure integration with the most well-known service providers for Online Payment solutions, at national and international level. The generation of payment links after confirmation of the order by the consultant ensures a fast reaction speed and immediate completion of the order.
MULTIPLE CARRIERS, DYNAMIC COSTS
The integration with the main carriers and the implementation of multiple delivery methods (door to door & easy-box) give the company effective tools for managing the transport. Shipping costs are calculated dynamically. AWBs can be generated from the platform and order status updates automatically.
DEDICATED REPORTS: MARKETING, LOGISTICS, SALES
Essential information for your business is available at a click away. In addition to data from the e-commerce platform, we can connect to various other data sources, create automatic flows for their retrieval and arrange them in an intuitive graphical manner.
we open new channels to
ONLINE SALES
enhanced performance in
ORGANIC OPTIMIZATION IN GOOGLE (SEO)
Organic optimization (SEO) is the technique with the best conversion rate. Ranking on the first page of Google ensures a steady stream of orders and enquiries, increased brand visibility and association with industry leaders. The platform ensures increased organic indexability, giving the SEO specialist key tools to work with.
How do we get RESULTS? Our work steps and methodology
Specialized CONSULTING: business & marketing analysis
We analyze your needs and propose the optimal solution
We perform a detailed business analysis of the objectives pursued, product portfolio, pricing policy, stock and delivery policy, promotional marketing mechanisms, internal user system, ordering process. This is coupled with the identification of current problems and the IT solutions you use. Following this analysis, a digital architecture diagram and a detailed analysis document are produced.
DESIGN focused on conversion, 100% mobile optimized
Responsive display, on any device
We use every pixel with one goal in mind: the highest possible conversion rate! We take into account all the elements that can increase sales when creating the design of an online shop: navigation flow, customer information needs, call-to-action elements, commercial strategy.
FUNCTIONALITIES tailored to your business
Processes go digital
Since we understand your business and manage the platform extremely well from an architecture and code perspective, we can develop any custom functionality: product catalog, product configurator, pricing policy, payment methods, couriers, users, ordering and bidding system, etc.
A stable and secure platform, we adapt perfectly to your internal processes!
A stable and secure platform, we adapt perfectly to your internal processes!
we allocate interdisciplinary teams of professionals
with over 15 years of experience in the field
Business Analyst
Analyzes your business processes
Project Manager
Coordinates the internal team
UX / UI Web Designer
Develops a custom and conversion design
Software Arhitect
Structures the digital architecture
FrontEnd Developer
Develops the site 100% responsive
BackEnd Developer
Dynamically implements functionalities
SEO Specialist
It ensures indexability of the site
Powerful technologies,
you own the source code
We develop B2B online shop solution using modern technologies, widely adapted by national and international programming community: MySql, PHP, Laravel, Nova, VueJs.
For total independence, we offer perpetual right of use and modification of source code with any programming team.
For total independence, we offer perpetual right of use and modification of source code with any programming team.
SUPORT PERMANENT & DEZVOLTARI PERSONALIZATE
alături de tine pentru continuitatea și dezvoltarea business-ului
PERMANENT SUPPORT IN USE. ALWAYS BESIDE YOU!
CUSTOM DEVELOPMENTS. NO TECHNICAL LIMITATIONS!
DEDICATED CLOUD HOSTING FOR SECURITY AND STABILITY.
Guarantee of results? SUCCESSFUL COMPANIES rely on us for their sales & marketing departments.
the Romanian national leader in premium residential interiors, awarded nationally and internationally
17
YEARS
of collaboration
"We have seen a significant increase in product sales and the generation of requests for quotations for interior design ideas. Stocks and prices are constantly updated in the store through integration with the internal ERP, order and payment flows are automated."
Dragos Bonea, CEO
manufacturer of commercial vehicles, present in Romania with a complete range: transport, construction, specialized
9
YEARS
of collaboration
Concept 24 offers us full service support in the digital area: development of a customized Online Offer CRM, website development, tactical online campaigns. We have been collaborating for many years and consider them reliable partners. It provides integrated results-oriented solutions.
Marilena Pop, Digital Manager
providing modern and intelligent water hydration solutions, significant presence on the market in Romania and Serbia
8
YEARS
of collaboration
A team we rely on: experience in the field, quick reactions to requests and always meeting the execution deadlines.
Gabriela Amza, Marketing Director
national jewelry manufacturer, supplier to the Royal House of Romania
6
YEARS
of collaboration
We have been collaborating with Concept24 for many years and together we have implemented 2 projects in the e-commerce area, B2C and B2B. It offers multi-level integrated services from digital marketing, ERP integration, custom solution development. Added value, fast response time and proactivity!
Marian Stamatie, Marketing Coordinator
European expert in engines, parts and accessories for commercial vehicles
14
YEARS
of collaboration
With a landmark database of millions of parts, Concept24 gave us what we wanted: a customized B2B online store to manage the product portfolio, orders and deliver the offer quickly to customers. Everything integrated with the company's ERP.
Marian Ghidovet, Marketing Manager
paper packaging manufacturer, with own factory since 2009, local and European sales
9
YEARS
of collaboration
Concept24 developed our B2B online store, managing to obtain financing from the EBRD in this regard. They delivered the customized functionality we needed in our business, the integration with the ERP went quickly. You can rely on them for your sales marketing department.
Iulia Doci, Founder & CEO
main player in the commercialization of car electronic equipment: DVR car cameras, security systems, parking sensors, etc
9
YEARS
of collaboration
With extensive experience and a team of dedicated professionals, Concept24 has created a high-performance online store with a great image impact in front of distributors and end customers, an excellent tool for increasing sales.
Corina Ditu, Marketing Manager
60 years of experience in the kitchen equipment market, player at European level
11
YEARS
of collaboration
The Concept24 team achieved their stated goals: they created an online store that increased the Pyramis brand awareness and saw a steady increase in online visitors and sales.
Andrei Szini, Marketing Manager
the most famous online store with Lebanese cuisine in Bucharest
12
YEARS
of collaboration
For many years we have been collaborating with Concept24, a team of professionals! A long and extremely fruitful collaboration. The online store is our business engine! Organic positioning on the first page, the first position is a key element of our strategy.
Oana Zoughaib, Director General
american manufacturer of engine oils for the entire range of commercial vehicles, internationally validated quality
11
YEARS
of collaboration
Excellent work in every way. Quick response, high quality work, went above and beyond to make sure we got what we needed. I am a very demanding and perfectionist person. I recommend the company! It does what it says and it says what it does.
George Visan, Founder
the representation in Romania of the Greek leader in the carpet and blanket production segment
5
YEARS
of collaboration
We are satisfied with the openness we see in the course of our collaboration, we have good communication and we appreciate the quick resolution of our requests!
Elena Stoican, Director General
China supplier of products for promotional displays and corporate gifts
6
YEARS
of collaboration
Having experience in developing ecommerce solutions for clients in Europe, USA and Canada, Concept24 was able to understand our company's competitive advantages and strategy. Our new custom website has helped FRIC increase sales, allowing us to reach customers all over the world.
Paul Fu, CEO
What are the ADVANTAGES of a custom online shop for your business?
Advantages for CUSTOMERS
Order products quickly and have all the information in their account
Customers instantly identify their desired products, order at list or custom prices, see real-time stock availability and fit within established credit limits.
They place orders quickly by the following means:
They place orders quickly by the following means:
- classic add to cart
- duplicating a previous order
- importing excel file into cart
They have in their account all the collaboration history (invoices, technical instructions, guarantee certificates, etc.).
Advantages for SALES AGENTS
They make the offer in 60 seconds
Sales agents have at their fingertips a quick quoting tool (CRM) based on the product portfolio in the platform. Offer discounts according to the level set.
They make an offer within 60 seconds and are always aware of its status. Automatically transmit accepted offers to ERP for invoicing.
They make an offer within 60 seconds and are always aware of its status. Automatically transmit accepted offers to ERP for invoicing.
Advantages for CUSTOMERS and AGENTS
Communicates effectively in collaborative commissioning
In the case of consultative sales, Customers and Agents can collaborate on the order in several ways:
The Agent takes the order over the phone or by email and enters it into the online store management platform on behalf of the customer
The Agent configures the order in the shop/showroom with the customer using their mobile phone or tablet
A collaborative online order basket is created between Agent and Customer, with full automation of the order flow
The Agent takes the order over the phone or by email and enters it into the online store management platform on behalf of the customer
The Agent configures the order in the shop/showroom with the customer using their mobile phone or tablet
A collaborative online order basket is created between Agent and Customer, with full automation of the order flow
Advantages for CONTENT MANAGER
Easily document and update your product portfolio
With a flexible and ergonomic Product Information Manager (PIM), all product details are managed quickly: photos, video presentations, detailed descriptions, features, data sheets, assembly sheets, warranties, etc.
Products can be added manually, imported from ERP, external feeds from suppliers or from excel files.
All parties involved (internal sales & marketing team, managers and customers) have quick access to the fully documented and updated product portfolio.
No more chasing product pictures, no more wasting time identifying technical specifications. You have all the information in one place.
Products can be added manually, imported from ERP, external feeds from suppliers or from excel files.
All parties involved (internal sales & marketing team, managers and customers) have quick access to the fully documented and updated product portfolio.
No more chasing product pictures, no more wasting time identifying technical specifications. You have all the information in one place.
Advantages for the MARKETING TEAM
Quickly implement various promotional campaigns
The marketing team has a flexible tool for defining campaign mechanisms (promotional pricing, discount on order value, vouchers, gift product, etc.), setting criteria for product selection and creating dedicated landing pages.
It benefits from specific monitoring tools in PPC campaigns (enhanced ecommerce etc). Implements SEO settings from admin.
It benefits from specific monitoring tools in PPC campaigns (enhanced ecommerce etc). Implements SEO settings from admin.
Advantages for LOGISTICS
Process orders efficiently
The logistics department manages orders in an efficient and user-friendly CMS with full functionality:
customer allocation to different logistics centres and display of stock availability
complete management of the order flow, up to the transmission to ERP
the possibility of selecting the courier with which delivery is best made
generation of transport cost at courier level
transmission of order data to the courier platform for AWB and AWB print-out
online tracking of the delivery
customer allocation to different logistics centres and display of stock availability
complete management of the order flow, up to the transmission to ERP
the possibility of selecting the courier with which delivery is best made
generation of transport cost at courier level
transmission of order data to the courier platform for AWB and AWB print-out
online tracking of the delivery
Advantages for MANAGERS
BI reports
Everything a click away: key BI reports on orders, products, customers, sales. Managers have the information they want for the best business decisions. We can develop 100% customized reports according to the needs of each department.
Benefits for SHAREHOLDERS
Business Development Guarantee :)
Everything a click away: key BI reports on orders, products, customers, sales. Managers have the information they want for the best business decisions. We can develop 100% customized reports according to the needs of each department.
